Privacy Policy

This Privacy Policy explains how SHZX Crystal, operated by 商海智行供应链有限公司, collects, uses and protects personal information when you visit shzxcrystal.com, create an account, submit an inquiry or place an order.

Information we collect

We may collect your name, billing and shipping address, email address, telephone number, account details, order information, inquiry details, IP address, browser information and information provided for wholesale or custom packaging requests.

How we use information

We use personal information to process and deliver orders, provide customer support, respond to inquiries, prevent fraud, secure the website, comply with legal obligations and improve store performance.

Payments

Online payments are processed by PayPal. We do not store complete payment card numbers. PayPal processes payment information according to its own privacy policy and security requirements.

Cookies

We use essential cookies for store functions such as carts, checkout, account sessions, language preferences and security. Additional analytics or marketing cookies may be used only where configured and permitted by applicable law.

Sharing and international transfers

We share information only when necessary with service providers such as payment processors, hosting providers, email providers, logistics carriers, customs agents and professional advisers. Because we serve global buyers, information may be processed in countries outside your own, subject to reasonable safeguards.

Data retention

We retain order and transaction records as required for accounting, tax, fraud prevention and legal compliance. Other information is kept only as long as reasonably necessary for the purpose for which it was collected.

Your rights

Depending on your location, you may request access, correction, deletion, restriction or a copy of your personal information, or object to certain processing. California residents may also request information about categories of personal information collected and disclosed. We do not sell personal information.

Security

We use reasonable technical and organizational measures to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

Children

This website is not intended for children under 16, and we do not knowingly collect personal information from children.

Contact and updates

Official privacy contact details will be added after confirmation. We may update this policy when our services or legal obligations change. Last updated: June 13, 2026.